Draft for review. This is a starting draft, not legal advice. Have a UAE-qualified adviser review it and fill in the bracketed details before the site goes live.
Privacy policy
This policy explains what personal data Cometize collects through this website, why, and what you can do about it. Cometize is operated by [LEGAL NAME], [LICENCE TYPE AND NUMBER], [ADDRESS], United Arab Emirates ("we", "us"). We handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other laws that apply to us.
What we collect
- When you fill in our form: your name, business name, Instagram handle or website, email address, WhatsApp number (if you give it), the package you're interested in, and anything you write about your goals.
- When you email or message us: your contact details and what you send us.
- When you become a client: the brand materials you share (logos, product photos, brand guidelines), billing details and our project communications.
- Technical data: our hosting provider may log basic technical information such as your IP address and browser type to keep the site secure and working. We don't use advertising or tracking cookies on this site. [Update this if analytics are added.]
Why we use it
- To reply to your enquiry and send you information you asked for.
- To prepare a proposal, agree a package and deliver our services.
- To send invoices and keep business and tax records.
- To keep the website secure and fix problems.
We process your data because you asked us to (your consent), because we need it to provide services you request or have contracted for, or because the law requires it (for example, record keeping). We don't sell your personal data, and we don't use it for marketing you didn't ask for.
Who we share it with
We only share data with service providers that help us run the business, and only what they need:
- Website hosting and forms: Cloudflare, Inc. (our website runs on Cloudflare, and form submissions are stored and sent to us through Cloudflare).
- Email: Google (Gmail).
- Production tools: AI generation and voice tools we use to make your ads may process the brand materials you give us. We don't upload your personal contact details to them.
- Payments: our bank and card payment provider [PROVIDER], when you pay us.
- Authorities: when the law requires it.
Some of these providers store data outside the UAE. Where that happens, we rely on the safeguards the law allows, such as the provider's data protection terms.
How long we keep it
Enquiries that don't become projects: up to 12 months, then deleted. Client records: for as long as we work together, and afterwards for as long as the law requires us to keep business and tax records. You can ask us to delete your enquiry sooner.
Your rights
You can ask us to give you a copy of your personal data, correct it, delete it, restrict or object to how we use it, or move it to another provider, and you can withdraw consent at any time. Email cometize.studio@gmail.com and we'll reply within 30 days. If you're unhappy with our answer, you can complain to the UAE Data Office.
Security
We use reputable providers, access controls and secure connections (HTTPS) to protect your data. No system is perfectly secure, so please don't send us sensitive personal data you don't need to.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
[LEGAL NAME], [ADDRESS]. Email: cometize.studio@gmail.com.